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Greyd Helpcenter
In this video we will show you how our converter works. With that converter you can quickly and easily convert your websites built with our classic, Customizer-based, theme to Full Site Editing.
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How to Start
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More InformationAre you working with the WordPress Site Editor for the first time? Then watch this video and learn where to find the functions that were previously in the Customizer or in the "Menu" tab. We'll show you how the Site Editor works and how to edit your website templates and global design settings there.
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How to Start
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More InformationIn this video, we will show you how to install Greyd.Suite and will show you around in the Greyd.Suite backend.
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How to Start
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More InformationIn this video we show you how you can set the design of your website globally in the Site Editor. With the native Global Styles and the additional Greyd Styles you can not only set colors and fonts centrally, but also define the appearance of elements (e.g. buttons, form fields, etc.) globally. In addition, Greyd.Suite allows you to adjust spacing presets, benefit from fluid typography options and more.
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How to Start
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More InformationGreyd.Suite offers you a lots of additional options when it comes to responsive web design. From customizable block spacing presets and fluid typography to advanced responsive options in various blocks, especially the columns block.
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How to Start
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More InformationThis video is a comprehensive introduction to the WordPress Block and Site Editor. In the video you will not only learn how to build pages with the editors, but also which special features and additional functions are available through Greyd.Suite.
We show you how to find your way around the editor, which different views are available, where you define your global design settings and much more.
We also go into the differences between patterns and Greyd.Suite Dynamic Templates.
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How to Start
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More InformationYou will receive your license key by e-mail as soon as you have purchased a Greyd.Suite license. You can also view it at any time in your customer account on our website. Log-in to your account in the off-menu or footer of our website. You will then see your active plans:To view your license key, […]
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How to Start, License & Account
Invoices are automatically sent to your account email address as defined in your customer account (see footer).Log-in to your account in the off-menu or footer of our website. To change your email address, please click on "Billing & Shipping Addresses". Please note, that it is not possible to have a separate email address for your […]
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License & Account
You can find all your invoices in your Greyd.Suite customer account (see footer or off-menu).Log-in to your account in the off-menu or footer of our website. To view your invoices, please click on "Billing History"
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License & Account
In this article, we would like to give you some help when it comes to multilingual websites with Full Site Editing.The fact is that not all multilingual solutions are yet compatible with Full Site Editing. We have extensively tested two of the most popular providers – WPML & Polylang – especially in combination with Greyd.Suite. […]
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General Questions, How to Start
Currently, the WordPress Block Editor still crashes and/or displays errors from time to time. In most cases, you can resolve the problem by simply refreshing your browser window or by clicking the "Attempt Block Recovery" button: Block error message While this may be annoying for the editor, the good news is that in most cases […]
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General Questions, How to Start
Open your Greyd.Suite dashboard (on a site level, not in the network administration) and go to the tab "license" to see all details with regards to your Greyd.Suite license.You will first be asked to enter your license key again for security reasons. Backend screenshot of the settings dashboard in Greyd.Suite Then you will get an […]
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General Questions, How to Start
In order to ensure full compatibility of Greyd.Suite with the WP core / Gutenberg, we always test each new core update extensively and, if necessary, make adjustments before recommending customers to update. This is necessary, since the core is constantly evolving and changes are not always fully documented.When a new core version is available, you […]
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General Questions, How to Start
Yes, you can work with child themes in Greyd.Suite. To create one go to Appearance > Greyd installer. In the last screen you will find the option “Create child them”. Should you still work with our classic, Customizer-based version, we’ve added a clean child theme here for downloading, so you can start right now. Just […]
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General Questions, How to Start
Sometimes when trying to set a link, e.g. on a paragraph or headline, the link viewport appears outside of your browser window and is not editable. There are two very easy workarounds to solve that:Either click the element you want to link again.Or scroll down before clicking the trigger picker and then scroll up again.Both […]
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General Questions, Greyd.Blocks, How to Start
When setting up Greyd.Suite, several plugins are recommended, including a security plugin WP Hide Login, which moves the login page of your WordPress installation from /wp-admin to /login. Once you have installed this plugin, you can log in under the new URL as usual.
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General Questions, How to Start
Certain Greyd.Suite features require session cookies, for example to recognize users after confirming an email opt-in or opt-out. These session cookies do not contain any identification of the user and therefore do not need an opt-in. A session cookie is a form of cookie that is deleted as soon as the user closes the browser […]
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General Questions, How to Start
Certain functions (e.g. trigger events for accordions) require scripts. However, some cookie tools (e.g. Cookiebot) automatically block all kind of scripts – no matter if they do set a cookie or not – when not set otherwise. In that case it may happen, that the default.js script of GREYD.SUITE – which is necessary for triggers […]
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General Questions, How to Start