General

General Questions, Templates & Post Types

How can I switch to a child theme?

In this article we describe how you can switch to a child theme when you have already created contents, layouts and design that you do not want to loose: Keep the current theme active Make a backup of your entire site, the design and files via Greyd.Hub If available, copy the additional CSS in the…

Design, Templates & Post Types

How can I make dynamic fields only appear when a post data is available?

Imagine you have a post slider / query loop showing employees. Some employees have a LinkedIn profile that is to be displayed below their photo and name, some don't. You would now want your post slider to only display the LinkedIn icon when there is a LinkedIn profile available. There's an easy way to do…

Design, Greyd.Blocks, Templates & Post Types

How can I have several layouts / designs in one post overview?

With the Post Overview or Query Loop block, you can flexibly display posts – as a table, grid or list. In combination with Conditional Content, you can also visually highlight individual posts and/or work with different layouts within one post overview. To do this, simply add the Conditional Content block twice in your query loop.…

Design, General Questions, Templates & Post Types

Why does my site not show skip links?

Skip links are an essential accessibility feature. When someone navigates your website using the key board, skip links make their life a lot easier as they can skip elements like forms or menus if they want to navigate on the site instead of having to go through each and every menu element or form field.…

General Questions, Website management

What you need to know about HTTP password protection

We often receive support tickets with strange issues that we can later relate to HTTP password protection instead of any issue caused by Greyd.Suite. In general, WordPress often experiences issues when HTTP password protection is used. So, in case you are using HTTP password protection and experience one or several of the following symptoms, we…

General Questions, Website management

How do I integrate external code snippets?

You can easily insert code snippets at the end of the <head> and <body> tags in the Greyd.Suite settings: Please note that depending on the type of snippet, it might be better to alternatively integrate your snippet via an appropriate cookie plugin in order to comply with the requirements of the GDPR.

Website management

Can I use Global Content without granting everyone admin capabilities?

Global Content usually requires you to be an admin. However, you may not want to grant everyone in your content team admin capabilities. And you don’t need to! Once you’ve set-up Global Content, you can benefit from its features without being and admin. Tasks for which you need to be an admin: Connecting different sites…

Design

How do I prevent unwanted breaks in texts/headlines?

Depending on your screen size, it may happen that you see unwanted breaks in words (especially long ones), for example in headlines. There is a simple way to make sure words break only where and how you want them to: HTML entities. There are a lot of interesting HTML entities, however we’d like to highlight…

General Questions, How to Start

All you need to know about multilingual FSE websites

In this article, we would like to give you some help when it comes to multilingual websites with Full Site Editing. The fact is that not all multilingual solutions are yet compatible with Full Site Editing. We have extensively tested two of the most popular providers – WPML & Polylang – especially in combination with…

Forms & Popups

Where do I find the form ID?

To use the form ID for example in the Conditional Content Block, simply open the corresponding form. You will now find the form ID at the top in the URL, e.g. "post=17967"

Templates & Post Types

How can I make taxonomies selectable via checkboxes?

Default categories for example in the blog post type are easily selectable in the backend via checkboxes and all available options are visible to the editor. Screenshot of category selection in WP blog posts When creating custom taxonomies, however, the default interface is an input field. You may see the most used taxonomies as an…

Templates & Post Types

My site template is not connected to its site anymore

When you have a template that is assigned to a specific page, you may ran into an issue when changing the URL of that page. Your page and site template may then no longer be connected with each other. In Greyd.Suite there is an easy way to fix that: Open the Theme Asset tab in…

General Questions, How to Start

The Block Editor keeps crashing.

Currently, the WordPress Block Editor still crashes and/or displays errors from time to time. In most cases, you can resolve the problem by simply refreshing your browser window or by clicking the "Attempt Block Recovery" button: Block error message While this may be annoying for the editor, the good news is that in most cases…

Design, Greyd.Blocks

Why do anchor links not jump exactly to the right position?

If you use anchor links to navigate your site, you may find that the page sometimes scrolls too far or not far enough. This is a common problem in WordPress. But GREYD.SUITE offers a solution: You can set anchors with our block "anchor target" and define the offset individually and even set different values for…

General Questions, How to Start

Where can I see on which domains my license is being used?

Open your Greyd.Suite dashboard (on a site level, not in the network administration) and go to the tab "license" to see all details with regards to your Greyd.Suite license. You will first be asked to enter your license key again for security reasons. Backend screenshot of the settings dashboard in Greyd.Suite Then you will get…

General Questions, How to Start

I have problems after updating WP / Gutenberg.

In order to ensure full compatibility of Greyd.Suite with the WP core / Gutenberg, we always test each new core update extensively and, if necessary, make adjustments before recommending customers to update. This is necessary, since the core is constantly evolving and changes are not always fully documented. When a new core version is available,…

Design, Greyd.Blocks

How can I stretch elements to the same height?

When having several content boxes or texts in columns next to each other, often the layout is tricky when these elements do not have the same height (e.g. because of different text lengths). However, we offer several ways to make sure, your content looks good: Headline & Paragraph Block In the headline & paragraph block…

Design, Greyd.Blocks

How can I have two fonts in one headline?

To have two different fonts in one headline or other text-based blocks, just make the text "italic" (cmd+i / strg+i) and insert the following global CSS (in the Customizer or Site Editor): /* Change Font Family on Italic */ em { font-family: var(–fontFamily1); } Step 1: Make text “italic” Have two different fonts in one…

Templates & Post Types

Understanding pages & templates in FSE

Page vs. Template With Full Site Editing, you can edit pages, including the home page, directly in the Site Editor, but you don't have to. As this can be confusing for some users, we have summarised everything you need to know below: By default, most Full Site Editing themes come with a home template. If…

Navigation, Templates & Post Types

How can I make sure to only have one close X in my off-canvas burger menu?

In the Customizer navigation settings you can chose whether or not to display a close button in an off-canvas template. As off-canvas templates are often used in combination with burger icons, a close button is often not necessary as the burger icon itself acts as a close button. However, on mobile screens it may happen…

Navigation

How can I make parent elements in dropdown menus clickable?

By default, WordPress prevents a main menu item with dropdown from containing a direct link. In GREYD.SUITE, we have therefore integrated an additional option for you in the menu options. Create your menu items as usual. In the detail settings for each menu item you will now find the option "In the navigation: Do not…

Templates & Post Types

How do I create categories with multiple hierarchy levels?

Whether its a GREYD.SUTIE Dynamic Post Type or a WordPress standard post type (e.g. posts) – categories can can have a hierarchy. All you have to do is select a parent category when creating a child category. Post Category Editing in WordPress Category Settings in WordPress Make sure to enable the Hierarchy-Option when creating a…

Templates & Post Types

Why do not all posts appear in the search?

By default, WordPress searches only the title and content of posts with frontend searches. If you have created your own post types with Dynamic Post Types, whose content is not only in the content area but also in custom post type fields, for example, these are not searched by default and therefore not found.  In…

Templates & Post Types

Can I customize the post backend interface?

When working with complex post types, you might want to customize the columns in the WordPress backend to have a clearer overview of your posts, e.g. add custom columns, hide certain columns or have a custom order. This is something we plan to add to Greyd.Suite in the upcoming months. In the meantime, we have…

Forms & Popups

Is it possible to have conditional follow-up actions in forms?

Imagine a contact form on a corporate website that triggers an admin notification to different departments (e.g. HR, marketing, sales) depending on the user's entries? Or a lead form with different product categories that automatically notifies the responsible sales employee? This is actually possible with Greyd.Forms. Here's how: As an example we are going to…

Design, Templates & Post Types

How do I build a sticky header?

You can easily build sticky headers with our content box variation "Pinned Box". You can find out how in our tutorial video in the chapter "Sticky Header". A small note on the side: The name could lead one to assume that sticky headers are built with the Sticky Box variation instead of the Pinned Box.…

General Questions, How to Start

How do I create a child theme in Greyd.Suite?

Yes, you can work with child themes in Greyd.Suite. To create one go to Appearance > Greyd installer. In the last screen you will find the option “Create child them”. Should you still work with our classic, Customizer-based version, we’ve added a clean child theme here for downloading, so you can start right now. Just…