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Greyd Helpcenter
Topic:
General Questions, Website management
Depending on the Greyd.Suite version you are working with, there are various possibilities: You can easily insert code snippets at the end of the <head> and <body> tags in the Greyd.Suite settings: You can use the HTML block in the Block Editor and insert it in your header and/or footer template(s). In general, please note that…
Topic:
Design, Templates & Post Types
When displaying content in a post slider, a common issue is that the length of your dynamically inserted content may vary and thus the individual posts in your slider have different heights. If you want to display several posts next to each other and want to stretch them to the same height, this is the…
Topic:
Templates & Post Types
Greyd.Suite Dynamic Tags allow you to display any meta field from your Greyd.Suite custom post types for example in query loops. In case you want to register custom dynamic tags (e.g. when working with post types created with other tools than our suite), we've prepared a little plugin for you that serves as a blueprint.…
Topic:
General Questions, Templates & Post Types
In this article we describe how you can switch to a child theme when you have already created contents, layouts and design that you do not want to loose: Keep the current theme active Make a backup of your entire site, the design and files via Greyd.Hub If available, copy the additional CSS in the…
Topic:
Design, Templates & Post Types
Imagine you have a post slider / query loop showing employees. Some employees have a LinkedIn profile that is to be displayed below their photo and name, some don't. You would now want your post slider to only display the LinkedIn icon when there is a LinkedIn profile available. There's an easy way to do…
Topic:
Design, Greyd.Blocks, Templates & Post Types
With the Post Overview or Query Loop block, you can flexibly display posts – as a table, grid or list. In combination with Conditional Content, you can also visually highlight individual posts and/or work with different layouts within one post overview. To do this, simply add the Conditional Content block twice in your query loop.…
Topic:
Design, General Questions, Templates & Post Types
Skip links are an essential accessibility feature. When someone navigates your website using the key board, skip links make their life a lot easier as they can skip elements like forms or menus if they want to navigate on the site instead of having to go through each and every menu element or form field.…
Topic:
General Questions, Website management
We often receive support tickets with strange issues that we can later relate to HTTP password protection instead of any issue caused by Greyd.Suite. In general, WordPress often experiences issues when HTTP password protection is used. So, in case you are using HTTP password protection and experience one or several of the following symptoms, we…
Topic:
How to Start, License & Account
You will receive your license key by e-mail as soon as you have purchased a Greyd.Suite license. You can also view it at any time in your customer account. Log-in to your account in the off-menu or footer of our website. You will then see your active plans: To view your license key, klick on…
Topic:
Website management
Global Content usually requires you to be an admin. However, you may not want to grant everyone in your content team admin capabilities. And you don’t need to! Once you’ve set-up Global Content, you can benefit from its features without being and admin. Tasks for which you need to be an admin: Connecting different sites…
Topic:
Design
Depending on your screen size, it may happen that you see unwanted breaks in words (especially long ones), for example in headlines. There is a simple way to make sure words break only where and how you want them to: HTML entities. There are a lot of interesting HTML entities, however we’d like to highlight…
Topic:
License & Account
You can find all your invoices in your Greyd.Suite customer account (see footer or off-menu). Log-in to your account in the off-menu or footer of our website. To view your invoices, please click on "Billing History"
Topic:
General Questions, How to Start
In this article, we would like to give you some help when it comes to multilingual websites with Full Site Editing. The fact is that not all multilingual solutions are yet compatible with Full Site Editing. We have extensively tested two of the most popular providers – WPML & Polylang – especially in combination with…
Topic:
Forms & Popups
To use the form ID for example in the Conditional Content Block, simply open the corresponding form. You will now find the form ID at the top in the URL, e.g. "post=17967"
Topic:
Templates & Post Types
Default categories for example in the blog post type are easily selectable in the backend via checkboxes and all available options are visible to the editor. Screenshot of category selection in WP blog posts When creating custom taxonomies, however, the default interface is an input field. You may see the most used taxonomies as an…
Topic:
Templates & Post Types
When you have a template that is assigned to a specific page, you may ran into an issue when changing the URL of that page. Your page and site template may then no longer be connected with each other. In Greyd.Suite there is an easy way to fix that: Open the Theme Asset tab in…
Topic:
General Questions, How to Start
Currently, the WordPress Block Editor still crashes and/or displays errors from time to time. In most cases, you can resolve the problem by simply refreshing your browser window or by clicking the "Attempt Block Recovery" button: Block error message While this may be annoying for the editor, the good news is that in most cases…
Topic:
Design, Greyd.Blocks
If you use anchor links to navigate your site, you may find that the page sometimes scrolls too far or not far enough. This is a common problem in WordPress. But GREYD.SUITE offers a solution: You can set anchors with our block "anchor target" and define the offset individually and even set different values for…
Topic:
General Questions, How to Start
Open your Greyd.Suite dashboard (on a site level, not in the network administration) and go to the tab "license" to see all details with regards to your Greyd.Suite license. You will first be asked to enter your license key again for security reasons. Backend screenshot of the settings dashboard in Greyd.Suite Then you will get…
Topic:
General Questions, How to Start
In order to ensure full compatibility of Greyd.Suite with the WP core / Gutenberg, we always test each new core update extensively and, if necessary, make adjustments before recommending customers to update. This is necessary, since the core is constantly evolving and changes are not always fully documented. When a new core version is available,…
Topic:
Design, Greyd.Blocks
When having several content boxes or texts in columns next to each other, often the layout is tricky when these elements do not have the same height (e.g. because of different text lengths). However, we offer several ways to make sure, your content looks good: Headline & Paragraph Block In the headline & paragraph block…
Topic:
Design, Greyd.Blocks
To have two different fonts in one headline or other text-based blocks, just make the text "italic" (cmd+i / strg+i) and insert the following global CSS (in the Customizer or Site Editor): /* Change Font Family on Italic */ em { font-family: var(–fontFamily1); } Step 1: Make text “italic” Have two different fonts in one…
Topic:
Templates & Post Types
Page vs. Template With Full Site Editing, you can edit pages, including the home page, directly in the Site Editor, but you don't have to. As this can be confusing for some users, we have summarised everything you need to know below: By default, most Full Site Editing themes come with a home template. If…
Topic:
Navigation, Templates & Post Types
In the Customizer navigation settings you can chose whether or not to display a close button in an off-canvas template. As off-canvas templates are often used in combination with burger icons, a close button is often not necessary as the burger icon itself acts as a close button. However, on mobile screens it may happen…
Topic:
Navigation
By default, WordPress prevents a main menu item with dropdown from containing a direct link. In GREYD.SUITE, we have therefore integrated an additional option for you in the menu options. Create your menu items as usual. In the detail settings for each menu item you will now find the option "In the navigation: Do not…
Topic:
Templates & Post Types
Whether its a GREYD.SUTIE Dynamic Post Type or a WordPress standard post type (e.g. posts) – categories can can have a hierarchy. All you have to do is select a parent category when creating a child category. Post Category Editing in WordPress Category Settings in WordPress Make sure to enable the Hierarchy-Option when creating a…
Topic:
Templates & Post Types
By default, WordPress searches only the title and content of posts with frontend searches. If you have created your own post types with Dynamic Post Types, whose content is not only in the content area but also in custom post type fields, for example, these are not searched by default and therefore not found. In…
Topic:
Templates & Post Types
When working with complex post types, you might want to customize the columns in the WordPress backend to have a clearer overview of your posts, e.g. add custom columns, hide certain columns or have a custom order. This is something we plan to add to Greyd.Suite in the upcoming months. In the meantime, we have…
Topic:
License & Account
Invoices are automatically sent to your account email address as defined in your customer account (see footer). Log-in to your account in the off-menu or footer of our website. To change your email address, please click on "Billing & Shipping Addresses". Please note, that it is not possible to have a separate email address for…
Topic:
Forms & Popups
Imagine a contact form on a corporate website that triggers an admin notification to different departments (e.g. HR, marketing, sales) depending on the user's entries? Or a lead form with different product categories that automatically notifies the responsible sales employee? This is actually possible with Greyd.Forms. Here's how: As an example we are going to…