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Greyd Helpcenter
Topic:
General Questions, How to Start
Currently, the WordPress Block Editor still crashes and/or displays errors from time to time. In most cases, you can resolve the problem by simply refreshing your browser window or by clicking the "Attempt Block Recovery" button: Block error message While this may be annoying for the editor, the good news is that in most cases…
Topic:
Design, Greyd.Blocks
If you use anchor links to navigate your site, you may find that the page sometimes scrolls too far or not far enough. This is a common problem in WordPress. But GREYD.SUITE offers a solution: You can set anchors with our block "anchor target" and define the offset individually and even set different values for…
Topic:
General Questions, How to Start
Open your Greyd.Suite dashboard (on a site level, not in the network administration) and go to the tab "license" to see all details with regards to your Greyd.Suite license. You will first be asked to enter your license key again for security reasons. Backend screenshot of the settings dashboard in Greyd.Suite Then you will get…
Topic:
General Questions, How to Start
In order to ensure full compatibility of Greyd.Suite with the WP core / Gutenberg, we always test each new core update extensively and, if necessary, make adjustments before recommending customers to update. This is necessary, since the core is constantly evolving and changes are not always fully documented. When a new core version is available,…
Topic:
Design, Greyd.Blocks
When having several content boxes or texts in columns next to each other, often the layout is tricky when these elements do not have the same height (e.g. because of different text lengths). However, we offer several ways to make sure, your content looks good: Headline & Paragraph Block In the headline & paragraph block…
Topic:
Design, Greyd.Blocks
To have two different fonts in one headline or other text-based blocks, just make the text "italic" (cmd+i / strg+i) and insert the following global CSS (in the Customizer or Site Editor): /* Change Font Family on Italic */ em { font-family: var(–fontFamily1); } Step 1: Make text “italic” Have two different fonts in one…
Topic:
Templates & Post Types
Page vs. Template With Full Site Editing, you can edit pages, including the home page, directly in the Site Editor, but you don't have to. As this can be confusing for some users, we have summarised everything you need to know below: By default, most Full Site Editing themes come with a home template. If…
Topic:
Navigation, Templates & Post Types
In the Customizer navigation settings you can chose whether or not to display a close button in an off-canvas template. As off-canvas templates are often used in combination with burger icons, a close button is often not necessary as the burger icon itself acts as a close button. However, on mobile screens it may happen…
Topic:
Navigation
By default, WordPress prevents a main menu item with dropdown from containing a direct link. In GREYD.SUITE, we have therefore integrated an additional option for you in the menu options. Create your menu items as usual. In the detail settings for each menu item you will now find the option "In the navigation: Do not…
Topic:
Templates & Post Types
Whether its a GREYD.SUTIE Dynamic Post Type or a WordPress standard post type (e.g. posts) – categories can can have a hierarchy. All you have to do is select a parent category when creating a child category. Post Category Editing in WordPress Category Settings in WordPress Make sure to enable the Hierarchy-Option when creating a…
Topic:
Templates & Post Types
By default, WordPress searches only the title and content of posts with frontend searches. If you have created your own post types with Dynamic Post Types, whose content is not only in the content area but also in custom post type fields, for example, these are not searched by default and therefore not found. In…
Topic:
Templates & Post Types
When working with complex post types, you might want to customize the columns in the WordPress backend to have a clearer overview of your posts, e.g. add custom columns, hide certain columns or have a custom order. This is something we plan to add to Greyd.Suite in the upcoming months. In the meantime, we have…
Topic:
Forms & Popups
Imagine a contact form on a corporate website that triggers an admin notification to different departments (e.g. HR, marketing, sales) depending on the user's entries? Or a lead form with different product categories that automatically notifies the responsible sales employee? This is actually possible with Greyd.Forms. Here's how: As an example we are going to…
Topic:
Design, Templates & Post Types
You can easily build sticky headers with our content box variation "Pinned Box". You can find out how in our tutorial video in the chapter "Sticky Header". A small note on the side: The name could lead one to assume that sticky headers are built with the Sticky Box variation instead of the Pinned Box.…
Topic:
General Questions, How to Start
Yes, you can work with child themes in Greyd.Suite. To create one go to Appearance > Greyd installer. In the last screen you will find the option “Create child them”. Should you still work with our classic, Customizer-based version, we’ve added a clean child theme here for downloading, so you can start right now. Just…
Topic:
General Questions, Greyd.Blocks, How to Start
Sometimes when trying to set a link, e.g. on a paragraph or headline, the link viewport appears outside of your browser window and is not editable. There are two very easy workarounds to solve that: Either click the element you want to link again. Or scroll down before clicking the trigger picker and then scroll…
Topic:
General Questions, Website management
Greyd.Suite offers you an Import/Export option for any post with which you can easily export and import posts including its translations. When exporting single posts, you`ll be asked whether you want to include WPML translations or not. However, in some cases there might be problems: Bulk Exports: Unfortunately the native WP bulk export does not…
Topic:
General Questions, Website management
You can adjust excerpt lengths and the ellipsis easily by adding the following code to the functions.php of your child theme and adapt it as you need: function my_custom_excerpt_length( $length ) {return 20; } add_filter( 'excerpt_length', 'my_custom_excerpt_length', 999 ); function my_custom_excerpt_more($more) {return '…read more'; } add_filter('excerpt_more', 'my_custom_excerpt_more');
Topic:
General Questions, How to Start
When setting up Greyd.Suite, several plugins are recommended, including a security plugin WP Hide Login, which moves the login page of your WordPress installation from /wp-admin to /login. Once you have installed this plugin, you can log in under the new URL as usual.
Topic:
General Questions, How to Start
Certain Greyd.Suite features require session cookies, for example to recognize users after confirming an email opt-in or opt-out. These session cookies do not contain any identification of the user and therefore do not need an opt-in. A session cookie is a form of cookie that is deleted as soon as the user closes the browser…
Topic:
General Questions, How to Start
Certain functions (e.g. trigger events for accordions) require scripts. However, some cookie tools (e.g. Cookiebot) automatically block all kind of scripts – no matter if they do set a cookie or not – when not set otherwise. In that case it may happen, that the default.js script of GREYD.SUITE – which is necessary for triggers…
Topic:
Design, Greyd.Blocks
To create a scroll-to-top button, place the block "Greyd Buttons" on your website, then click on the trigger picker and select "scroll to". You can now select "page top". Tip: A common use case for scroll-to-top buttons is to leave the button empty (no text) and add an arrow icon. Learn more about GREYD buttons:…
Topic:
Forms & Popups
GREYD.Forms informs you in various ways should anything go wrong with a form – e.g. if an interface is not working as it is supposed to or if an email could not be sent. You will see the respective error message in the form entry and – depending from your settings – also as an…
Topic:
Forms & Popups
While there is not yet a native option to reset forms statistics, it is still very easy to reset them manually with GREYD.Hub: Open the database tab and search for the tables of the respective website. You should find a table called wp_greyd_forms_interactions or similar. Select it, scroll down and click on "delete table". Your form…
Topic:
License & Account
With the Freelancer or Corporate package you can publish 1 or 3 new websites every month. If you do not use up the limit, no licences are lost. Any unused licence is simply carried over to the following month. Example Freelancer (1 website per month): Month 1: One website published Month 2: No website published…
Topic:
Forms & Popups
If an error message appears on the frontend when filling out a form, you may receive an admin notification that the validation of a WordPress NONCE failed. NONCE is a WordPress security token that is also integrated into GREYD.Forms. NONCEs are used to protect against abuse and malware. If you receive such a notification, it…
Topic:
Templates & Post Types
You have probably changed the name of your Post Type or other important elements such as categories or keywords after you had already included the Post Type in blocks such as Post Overview or Search. Simply open the corresponding blocks, select the Post Type again if necessary and update the pages.
Topic:
Templates & Post Types
To include Dynamic Post Types and their posts in frontend searches, you must activate the corresponding option in the settings of your Dynamic Post Type. You will find the function in your Dynamic Post Type under “Post architecture”.
Topic:
Website management
Please check your WordPress user role. GREYD.Hub is only accessible for users with the user role “administrator” (for single sites) or “super administrator” (for multisites).
Topic:
Templates & Post Types
Dynamic Templates allow you to create dynamic lists with a flexible number of bullets. As long as you do not include any placeholders or similar in your dynamic template, the bullet will only appear in the frontend when it is filled with content. By the way: This also works if you use the Dynamic Template…